Privacy Policy

The EVOCELIA websites and online services are operated by EVOCELIA entities, including Evocelia LLC and, where applicable to Canadian customers, EVOCELIA CANADA INC.

Information We May Collect

We may collect information you provide directly, including:

• Name
• Billing and shipping address
• Email address
• Telephone number where provided
• Order and transaction information
• Customer-service communications
• Reviews, survey responses, or other content voluntarily submitted

We may also automatically collect certain device, browser, usage, cookie, and analytics information when you interact with our website.

How We May Use Information

Information may be used to:

• Process and fulfil orders
• Provide customer service
• Communicate order and account information
• Prevent fraud and protect our website
• Improve our products and website
• Measure website and marketing performance
• Send marketing communications where permitted and consented to
• Meet legal, accounting, regulatory, and compliance obligations

Service Providers

Information may be shared with service providers necessary to operate the business, such as:

• Shopify
• Payment processors
• Fulfilment and shipping partners
• Analytics providers
• Email and marketing platforms
• Customer-service providers
• Professional advisers where appropriate

Marketing Communications

Customers may unsubscribe from promotional emails at any time by using the unsubscribe link included in marketing communications.

Privacy Contact

Privacy-related inquiries may be sent to support@evocelia.us.